Sales Induction

Westpark Fitness Staff Induction

Sales

Day 1

RECEPTION – ground floor

Main entrance – café, barbers, NPNG, Salon, beauty salon
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Shown where to turn on & off the lights
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Shown where to source master/pool keys etc.
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Shown sales desks
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Shown managers office - explain
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Shown canteen & rules explained.
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Shown the changing rooms and given a locker
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Shown were the cleaning press in changing room
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Shown sauna and steam rooms rules explained
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Shown where comms rooms is
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Shown where the stationary stock room is
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Shown the Gym floor level 1 and 2
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Shown the aerobics studio/ underground spin studio
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Turnstiles explained
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Relsale products / stock rooms level 2 andunderground
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Underground carpark shown
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Plant room shown and pool area
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Walk through whole gym show all fire exits and assembly points
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Show where all first aid points are
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Show where AED is kept
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Show were accident and incident report book is kept
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Gym Level 1 & Level 2

Walk through areas & explain each area in more detail
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Movement clinic / Health matters / Board room / stock room
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Caygo

Opening & closing procedures
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Changing room / Maintenance checklists
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Seachange explained
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Caygo username set up
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CSA board - explained
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JSA’s explained
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Safety Committee explained
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Sales specific

PC’s emails
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Sales folder
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Legend
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Membership
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App
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Myzone
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Sales activity summary
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DAR
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Sales closing
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Data protection
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Phone usage
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Daily sheets
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Throughout the month read and sign declarations

Tulsa online exam
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JSAs
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Child protection policies
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Pool SOP and plant room procedures and policies
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EAP and NOP
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Disability awareness policy
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Environmental policy
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Garda vetting policy
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Staff training policy
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Customer service
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Safety policy
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Covid policy
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Safety statement
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Data protection policy
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Safety data sheets
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Terms(Required)

Ireland-Active-NQS-RGB

We recently received a new award:

Ireland Active, National Quality Standard, Outstanding Leisure 2022

Ireland Active is a not for profit company limited by guarantee to provide support and services to create the platforms to professionalise our industry through standards and best practice whilst simultaneously developing the synergies to engage more people to be more active more often – thus providing for a healthier nation.

OUR FITNESS TEAM ARE ALL REPS IRELAND QUALIFIED

This accreditation is recognised by Ireland Active as the guarantee of professional qualifications in Ireland. It is the Gold standard for fitness professionals and the fitness industry here in Ireland, so it was important for us to have this in place for each member of our fitness team to bring the absolute best to our members. Click / Tap here to meet the team!